Tuesday 10 June 2014

Factors To Consider While Choosing A Customs Broker

Global economy has been witnessing remarkable changes in recent times that reshaped the international logistics and supply chain. May it is for the security reasons or because of the developing economic policies, rules and regulations governing the global trade keep constantly changing. If you are unaware of these amendments, it would be a tough task to export or import goods to any country. That is when you need the services of customs clearance agents. Click here to find more info on the customs clearance and freight forwarding services.

If you are planning to hire one for your business, there are several factors to look for before taking any final decision.

1. Specialty: Rather than choosing a generalised broker, you may go for a customs broker who has been working in your niche of business. This would make the whole process much easier as they can easily understand your business requirements and shipping policies. Ask about their academic credentials and industry specific experience.

2. References: Check for the customer reviews and feedbacks of your prospective freight consultants or brokers. Don’t trust the website testimonials blindly, it is highly recommended to collect references from the brokerage firm and have a follow up with their previous clients. Reputed firms like Kenealy Customs Brokers are known for its exceptional customer service and professional working relations.

3. Company culture: Check the reputation of the company in the business. Do they offer good customer services? Enquire about their strategies followed for customs clearance Australia and other countries. Do they have representation at the ports you are working with? Make it point to choose a company that have good relationships within the industry.

Once you have a made a choice, draw a contract with them, which should include all the legalities to maintain a long-term business relationship.